Frequently Asked Questions

Q. What is your cancellation policy?
We have a 48-hour cancellation policy for ALL scheduled appointments. Please contact us to give us 48 hours notice of cancellation to avoid any fees, including loss of gift certificate value or other special offer values.
Q. Do you take insurance?

Unfortunately we no longer take insurance due to continual changes in the insurance industry. However, we can accept HSA payments.

Q. Do you take credit cards?

Yes, we take American Express, Discover, Visa and MasterCard including debit Visa, cash, and pre-paid gift certificates.

Q. Why acupuncture?
Acupuncture and Chinese medicine are one of, if not the oldest documented medicine in the world. It is one of the most effective, natural, drug-free therapies available in the United States. Furthermore, Acupuncture has an extremely low risk of negative side effects and is often experienced as relaxing and pain-free, yes, pain-free.

With acupuncture, the mind and body are treated simultaneously, and at Tigerlily Acupuncture, we offer this beneficial, compassionate healthcare in a relaxing and rejuvenating environment.

Q. What is treatment like?
Upon arriving, you will be greeted and given a detailed patient information packet. This usually takes 15-20 minutes to fill out. After reviewing your information, we will talk about your health, your symptoms, and your goals. This initial conversation is one of the most important parts of your treatment because it gives us the accurate picture we need to identify the imbalances present in you at that moment in your life.

In concluding the initial health interview, we then ask you to lie down on the massage table. We take your pulse and look at your tongue which helps us formulate the appropriate diagnosis for you. Next, the soothing music begins; now you are ready for acupuncture. Most of the acupuncture points we will initially use are located below the elbow and knee and extend to the hand and foot. We place the thin, painless needles in specific points that we determine are necessary to achieve your stated health concern and goals.

This first appointment is typically 30 minutes longer than follow up appointments, giving us more time to accurately discover your individual health picture and effectively design and implement a treatment strategy for you.

The total time for your first appointment is 60-90 minutes. Follow up appointments average 60 minutes.

Q. Do needles hurt?
The feeling caused by acupuncture is different from person to person. Some people feel a slight pinch, a slight ache or a tingling sensation as the needles are inserted, but most feel no pain. The needles are tiny, often slightly larger than a whisker.
Q. What can acupuncture treat?
  • Chronic pain sufferers
  • Menstrual disorders
  • Headache
  • Migraines
  • Low back pain
  • Infertility
  • Sciatica
  • Shoulder Pain
  • Sleep Disturbances
  • Constipation
  • Rhinitis
  • Sinusitis
  • Diarrhea
  • Dizziness
  • Carpal Tunnel Syndrome
  • Morning Sickness
  • Nausea
  • Nicotine Addictions
  • Drug and Alcohol Addictions
  • Fatigue
  • Allergies
  • Arthritis
  • PMS
  • Chronic Fatigue
  • Asthma
  • Bronchitis
  • Common Cold
  • Flu
  • Dental Pain
  • Toothache
  • Gingivitis
  • Colitis
  • Digestive Disorders
  • Emotional Problems
  • Depression
  • Anxiety
  • Nervousness
  • Seasonal Affective Disorder(SAD)
Q. How much does treatment cost?
  •  First time consult with Treatment at TigerLily are $150
  • Followup Treatments at TigerLily are $100
  • The Herbal and Nutrition protocols we recommend typically range from $40 to $120
  • Herbal Consultations that exclude Acupuncture are $110
  • Nutritional Consultations that exclude Acupuncture are $75
  • ART ( Autonomic Response Testing) initial visits are $110
  • ART ( Autonomic Response Testing) followup visits are $75
  • Cancellation/ Missed appointment fee range: $75-$150  (Cost of appointment)
  • All Prices are based on payments made at the time of service
Q. How many treatments will I need?
Often there are positive results in 1-10 sessions. Frequently there is the total elimination of the pain or problem; at the least, there is usually a lessening of pain or symptoms. Comparatively, acupuncture is an inexpensive and non-invasive way to overcome most health concerns.

How Can We Help You?

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TigerLily Wellness & Acupuncture

10420 Menchaca Rd
Austin, TX 78748